• What to do when a death occurs?
      Contact the funeral home as soon as a death has occurred. A time will be set up for a funeral planning conference with the funeral director.


      Yes, if you request immediate assistance. Also, it is acceptable for families to spend a brief time with the deceased. The funeral director will come when the time is right for you.


      Most funeral directors are available 24 hours a day, seven days a week.


      Yes. They can assist you with out-of-state arrangements, either to transfer the remains to another state or from another state.


      Contact us immediately, and we will coordinate with a funeral home in the area where the death has occurred. We will assume responsibility for the deceased and make all the arrangements for transporting the deceased to a local funeral home for embalming/preparation for the return home. You only need to contact us with some basic information. When you return home, please call us to make an appointment for the funeral planning conference.


      If a family member dies while traveling outside the United States, the U.S. Embassy will come to your assistance. You should call us immediately when a death occurs abroad. We are well versed in the procedures for returning the deceased to the United States.


      A funeral is the customary way to recognize death and its finality. Funerals are recognized rituals for the living to show respect for the dead and to help survivors begin the grief process.


      Funeral directors are caregivers and administrators. They coordinate the arrangements for transportation of the deceased, complete all necessary paperwork and implement the choices made by the family regarding the funeral and final disposition. Funeral directors are listeners, advisors and supporters. They have experience assisting the bereaved in coping with death. Funeral directors are trained to answer questions about grief, recognize when a person is having difficulty coping and recommend sources of professional help.


      Viewing is part of many cultural and ethnic traditions. Many grief specialists believe that viewing aids the grief process by helping the bereaved recognize the reality of death. Viewing is encouraged for children, as long as the process is explained and the activity is voluntary.


      Embalming sanitizes and preserves the body. Embalming makes it possible to lengthen the time between death and the final disposition, thus allowing family members time to arrange and participate in the type of service most comforting to them.


      No. Most states, however, require embalming when death was caused by a reportable contagious disease, when remains are to be transported from one state to another by common carrier or if final disposition is not to be made within a prescribed number of hours.


      Cremation is an alternative to earth burial or entombment for the body's final disposition and often follows a traditional funeral service. .


      Yes. Quite often some sort of viewing precedes the actual cremation. We can assist you with the necessary information for a funeral with a cremation following or a memorial service.


      Yes. A person who dies of an AIDS-related illness is entitled to the same service options afforded to anyone else. If public viewing is consistent with local or personal customs, that option is encouraged. Because the grief experienced by survivors may include a variety of feelings, survivors may need even more support than survivors of non-AIDS-related deaths.


      Other than the family, there are veteran, union, and other organizational benefits to pay for funerals, including, in certain instances, a lump sum death payment from Social Security. In most states, some form of public aid allowances are available from either the state, county, or city or a combination. Most funeral directors are aware of the various benefits and know how to obtain them for the indigent. However, funeral directors often absorb costs above and beyond what is provided by agencies to insure the deceased a respectable burial.


      A widow or widower age 60 or older (50 if disabled), or at any age if caring for an entitled child who is under 16 or disabled; a divorced widow or widower age 60 or older (50 if disabled) if the marriage lasted 10 years, or if caring for an entitled child who is under 16 or disabled; unmarried children up to age 18 (19 if they are attending a primary or secondary school full lime); children who were disabled before reaching 22, as long as they remained disabled; dependent parent or parents 62 or older.




      An eligible veteran must have been discharged or separated from active duty under conditions other than dishonorable and have completed the required period of service. Persons entitled to retired pay as a result of 20 years creditable service with a reserve component are eligible. A U.S. citizen who served in the armed forces of a government allied with the United States in a war also may be eligible. A 1997 law bars persons convicted of federal or state capital crimes from being buried or memorialized in one of the VA national cemeteries or in Arlington National Cemetery. Spouses and minor children of eligible veterans and of service members also may be buried in a national cemetery. Adult children incapable of self-support due to physical or mental disability are eligible for burial. If a surviving spouse of an eligible veteran marries a non-veteran, and remarriage was terminated by divorce or death of the non-veteran, the spouse is eligible for burial in a national cemetery.


      Burial benefits in a VA national cemetery include the gravesite, a headstone or marker, opening and closing of the grave, and perpetual care. Many national cemeteries have columbaria or gravesites for cremated remains. Benefits also include headstones and markers, Presidential memorial certificates, burial flags and Reimbursement of Burial Expenses, depending on the circumstances. Contact should be made to the Veterans Affairs Office to determine what benefits can be claimed and then gather the information required. The National Toll-free Number for the Veterans Affairs Office is (800) 827-1000.


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